I have converted to purchasing my skincare from dermalogica at life pharmacy merivale, not only because it's a great product, my old brand I used was excellent also, however more so because of the professional, friendly and enthusiastic service and advice from Josie.
She is unfailingly knowledgeable, helpful and it's a genuine pleasure to come in store and see her, you leave the store feeling great.
Every product she has ever recommended to me has been extremely beneficial for my age and skin needs, she regularly sends the sweetest personalised messages regarding promotions and specials, she promotes, but never pressures me to purchase which I greatly appreciate.
Josie really is a wonderful asset to both dermalogica and life pharmacy.
Penny Sellers
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April 07, 2026
I took an unexpected prescription in today from a dentist and said I would wait as had to be elsewhere soon after. The Pharmacist came out and clarified DOB and address as different to on their system.
I waited sometime close to the counter and the lovely Angela went and checked on what was the delay.
Turned out Pharmacist was on a break and it needed to be checked with him so assume it was Technician dealing with my
script. Appreciate all staff need to take breaks but would have been
helpful and practical if this person had informed me of the delay. I couldn’t wait any longer and went back in the afternoon.
Haylee Snelgar
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February 27, 2026
Dont even want to give it 1 star deserves a 0 beyond disgusting customer service, very judgemental by all front counter staff extremely rude behaviour by all 3 of them, was made to feel very uncomfortable being followed around the store as if I was a criminal, disgusting behavior from grown woman will not be back and friends and family wont be either as they've experienced the same so after it happening to me also here i am writing a review. management need to sort their staffing out before they loose more customers, absolutely APPAULING
Rebecca James
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April 11, 2026
I came in today with the worst period pains of my life hoping to find some pain relief, the lady at the counter was so kind to me helping me find the best ones, and was kind enough to get me some water so I could take them.. she deserves praise and I wanted to acknowledge her kindness :) thank you
Dianna Malcolm
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November 25, 2025
I use the Dermalogica skin care and I have to say that Josie has been nothing short of amazing in terms of her diligent care, interest and dedication to finding the right products for the right job. She's very passionate about the product and she's always so pleased to help in any way she can. I would warmly recommend her. She is a real asset to this business.
Our Address
193 Papanui Road, Merivale, Christchurch 8014, New Zealand
I have converted to purchasing my skincare from dermalogica at life pharmacy merivale, not only because it's a great product, my old brand I used was excellent also, however more so because of the professional, friendly and enthusiastic service and advice from Josie. She is unfailingly knowledgeable, helpful and it's a genuine pleasure to come in store and see her, you leave the store feeling great. Every product she has ever recommended to me has been extremely beneficial for my age and skin needs, she regularly sends the sweetest personalised messages regarding promotions and specials, she promotes, but never pressures me to purchase which I greatly appreciate. Josie really is a wonderful asset to both dermalogica and life pharmacy.
I took an unexpected prescription in today from a dentist and said I would wait as had to be elsewhere soon after. The Pharmacist came out and clarified DOB and address as different to on their system. I waited sometime close to the counter and the lovely Angela went and checked on what was the delay. Turned out Pharmacist was on a break and it needed to be checked with him so assume it was Technician dealing with my script. Appreciate all staff need to take breaks but would have been helpful and practical if this person had informed me of the delay. I couldn’t wait any longer and went back in the afternoon.
Dont even want to give it 1 star deserves a 0 beyond disgusting customer service, very judgemental by all front counter staff extremely rude behaviour by all 3 of them, was made to feel very uncomfortable being followed around the store as if I was a criminal, disgusting behavior from grown woman will not be back and friends and family wont be either as they've experienced the same so after it happening to me also here i am writing a review. management need to sort their staffing out before they loose more customers, absolutely APPAULING
I came in today with the worst period pains of my life hoping to find some pain relief, the lady at the counter was so kind to me helping me find the best ones, and was kind enough to get me some water so I could take them.. she deserves praise and I wanted to acknowledge her kindness :) thank you
I use the Dermalogica skin care and I have to say that Josie has been nothing short of amazing in terms of her diligent care, interest and dedication to finding the right products for the right job. She's very passionate about the product and she's always so pleased to help in any way she can. I would warmly recommend her. She is a real asset to this business.